This document was last updated January 19, 2012. is committed to protecting the privacy of your personal information. This Privacy Policy explains how collects and utilizes your personal information when you use our products and services and commercial online services. Details regarding specific topics may be found via the topic index below.

WHY DO WE COLLECT PERSONAL INFORMATION? collects personal information to improve the manner by which we operate and offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We will never rent or sell any of the personally-identifiable information we collect from you to third parties, and will not share your personally identifiable information with third parties without your consent, unless such sharing is necessary for the purposes set forth in this Privacy Policy.


You must open an account or complete an online registration with to purchase products and services. Information gathered during the registration or account creation process, or during access to particular products and services, may differ based on the nature of the product or service. Information that you provide when registering or creating an account, or accessing or using your account or the products or services associated with your account, may include: name and email address; billing information; information concerning software downloaded, products and content purchased and/or accessed; location information (such as zip code or postal code and country); computer configuration (such as operating system, connection speed); the IP Internet (IP) address and URL of the Website that sent you to the registration page; demographic information provided by you (such as language, gender and age, and, if applicable, content preferences and personalization information); and whether you logged into or out of a service, or changed your password or billing information. As of the date of this privacy policy, does not intentionally collect personally identifiable information from children under the age of 13.

We will not sell, rent or otherwise distribute your personally identifiable information to third parties without your consent, except as set forth below.

HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE? understands that it is a privilege to have you as a customer and is committed to protecting your personal information. We use the following controls to protect your personal information:

  • Use of secure connections using SSL to safeguard information when transmitted from your Web browser to;
  • Use of security controls to restrict access to databases housing personally identifying information;
  • Use of encryption for sensitive personal information, such as credit card numbers and user names;
  • Restrict employee access to databases containing personal information and impose confidentiality requirements upon employees who do; and
  • Bind subcontractors with contractual, technical and organizational measures to protect your personal information.

HOW DO WE USE YOUR PERSONAL INFORMATION? uses your personal information to:

  • Deliver to you and bill you for products and services, and communicate with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase);
  • Improve our software and services by providing personalized content recommendations, language and location customization, and/or personalized help and instructions;
  • Ask you to participate in surveys about products, services, news and events;
  • Offer you products to purchase;
  • Provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide;
  • Provide you with news, free newsletters, updates, targeted advertising, promotions, and special offers; and
  • Better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.

WHEN AND HOW DO WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES? does not use your personal information for purposes incompatible with those listed above. does not sell, rent, or share your personal information to a third party unless you consent to provide such information to a third party partner or content service.

In some cases, access to certain products and services may require the provision of personal information to a third party, such as a content provider or distributor. In such cases, this will be stated during the registration process, in the terms of use, through the distribution process, or in a similar manner. The third party's use of such information is governed by that party's privacy policy, and use is governed by this privacy policy. Please visit the privacy policy of the content partner to make sure you understand how they use the personal information you provide to them. If you do not wish for such a transfer to take place, you should not register for the applicable product or service. may disclose relevant information about our customers to our contractors (e.g. a customer service contractor or a credit card clearing service) in order for them to provide specific services for, and to better serve our customers. contractors are bound by strict contractual requirements to keep all personal information they process strictly confidential and to use such information solely on behalf of

Also, may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on; (d) protect and defend the rights or property of; or (e) act in urgent circumstances to protect the personal safety of users of products or the public at large. websites, products and services contain links to other websites, and products and services. Because does not manage such third party websites, products and services, they are not governed by this privacy policy. is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.


Registering for a product or service allows you to tell us how or whether you want to communicate with you. Generally, we send e-mail to you about our products, content and special offers. Separate products, services and lines of business may send separate newsletters and marketing emails. During registration, you may opt out of receiving marketing e-mails and/or newsletters for the relevant product or service. Additionally, your online account, accessed through the "My Account" link on, and through other links provided in emails and on Web pages, enables you to select whether you wish to receive newsletters, marketing and promotional emails, special offers and the like from various business lines. However, we may continue to send you e-mail about your account status or other information concerning functions, features and status of your products and services, or to inform you about critical technical service issues relating to a product or service.


You may review and update your account on the web address or by selecting "My Account," and logging in using your name and password.

When you access your account by logging in, you can update and/or make sure that your account information is accurate.  You can also manage your preferences concerning receipt of newsletters and promotional emails.


Use of Cookies
Like other Websites, we use cookies to provide you with a tailored experience when visiting our Websites and using our products. We also use cookies to understand traffic patterns on We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us. does not require that you accept cookies, however, some functionality on our Websites, our product purchase check-out process, and products and services may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.


We frequently revise this Privacy Policy to keep it up to date with products, services and Web pages. "Updated" may be used to alert users to recent changes and to the date of the last update. We also post FAQ's from time to time on specific products.


If you have questions about the privacy aspects of our products or services or would like to make a complaint, please contact: